A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch New Boston units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Hirex Water Damage started because homeowners in New Boston, TX kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our New Boston roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Basement Flooding in New Boston isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in New Boston, TX, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside New Boston, TX so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any New Boston property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one New Boston call at a time.
The most expensive New Boston restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our New Boston team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our New Boston teams are equipped to scale up or down — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a New Boston property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For New Boston homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial New Boston properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our New Boston crews are trained for exactly that protocol.
On top of standard drying, our New Boston crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.
You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Our New Boston, TX warehouse keeps drying equipment close, which typically puts a New Boston tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
A short call with our New Boston dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
A licensed technician heads to your New Boston address with extraction and drying equipment already loaded.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
Every New Boston job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every New Boston work order we issue. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Local staging inside New Boston, TX typically gets a New Boston technician on-site inside an hour or two, depending on traffic and time of day.
Upfront, written pricing is standard on every New Boston job, not an add-on option.
Our New Boston on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a New Boston insurance claim.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
We regularly handle sewage backups in New Boston using full containment, PPE, and EPA-registered antimicrobial products.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our New Boston tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in New Boston, including retail, restaurants, and office space.
Most New Boston residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the New Boston service, not an upsell.
Our New Boston guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
Our New Boston coverage extends through the zip codes shown here and into nearby New Boston, TX communities.
New Boston is our home base, and our reach extends across New Boston, TX through a network of staged equipment and on-call technicians. If your address falls inside or near New Boston, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Boston, New Boston, TXReach our New Boston line directly and get a technician on the way today.
Call +1-844-234-5373