Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New Boston crews are already moving. We dispatch New Boston units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Too many New Boston, TX families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its New Boston operation differently. Every technician on our New Boston roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Burst Pipe Cleanup in New Boston isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in New Boston, TX, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a New Boston, TX warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any New Boston property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one New Boston call at a time.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see in New Boston started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our New Boston dispatcher will give you an honest read on urgency, not a sales pitch.
We size the New Boston response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Our New Boston units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in New Boston, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial New Boston properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our New Boston crews are trained for exactly that protocol.
Every New Boston job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Because our equipment cache sits inside New Boston, TX, most New Boston calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
Final moisture readings have to hit dry-standard before we consider a New Boston job done, and getting there again is on us, not you.
Tell our New Boston dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
The closest available technician is routed to your New Boston property with equipment staged and ready.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.
Our New Boston technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the New Boston work order, not just in an ad. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Local staging inside New Boston, TX typically gets a New Boston technician on-site inside an hour or two, depending on traffic and time of day.
We always quote first. You'll see a written estimate for the New Boston job before any drying equipment starts running.
Around-the-clock coverage in New Boston includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Blackwater and sewage response is a core part of what our New Boston team does, not a job we sub out.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Yes, we regularly respond to commercial and multi-unit losses in New Boston, including retail, restaurants, and office space.
Typical drying time runs 3-5 days for a New Boston home, though a job that sat unaddressed longer can take longer to fully dry.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the New Boston service, not an upsell.
We stand behind every New Boston job with a documented dry-standard guarantee and a 30-day callback policy.
Our New Boston coverage extends through the zip codes shown here and into nearby New Boston, TX communities.
Our New Boston dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout New Boston, TX for larger losses. If your address falls inside or near New Boston, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Boston, New Boston, TXCall now and speak with a real New Boston dispatcher, not a national call center.
Call +1-844-234-5373