Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New Boston crews are already moving. We dispatch New Boston units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Too many New Boston, TX families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its New Boston operation differently. Every technician on our New Boston roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Mold Remediation in New Boston isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in New Boston, TX, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a New Boston, TX warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Talk to a New Boston property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one New Boston call at a time.

The most expensive New Boston restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our New Boston dispatcher will give you an honest read on urgency, not a sales pitch.
From a single soaked bedroom to a commercial building with three flooded floors, our New Boston teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every New Boston rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For New Boston homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
New Boston businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our New Boston crews are trained for exactly that protocol.
We apply antimicrobial treatment during every New Boston drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

Every New Boston estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Local staging inside New Boston, TX means New Boston response times usually beat the national average by a wide margin.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Tell our New Boston dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
A licensed technician heads to your New Boston address with extraction and drying equipment already loaded.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

Our New Boston technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your New Boston paperwork, not just mentioned over the phone. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside New Boston, TX, most New Boston calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every New Boston job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for New Boston properties.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a New Boston insurance claim.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Yes, our New Boston crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Yes, we regularly respond to commercial and multi-unit losses in New Boston, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most New Boston jobs.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
Our New Boston coverage extends through the zip codes shown here and into nearby New Boston, TX communities.
New Boston is our home base, and our reach extends across New Boston, TX through a network of staged equipment and on-call technicians. If your address falls inside or near New Boston, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Boston, New Boston, TXOne call gets you a New Boston-based team, not a routed national queue.
Call +1-844-234-5373